CryptoStorm VPN Review

Our rating
Security Read more toggle icon
60%
Features Read more toggle icon
45%
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CryptoStorm VPN is a small VPN that offers some powerful security features. Although it only has 49 servers, users can enjoy advanced encryption and a high level of privacy online.

However, CryptoStorm isn't the most user-friendly service and is better suited to tech wizards who understand VPN technology. You'll need to manually set up the VPN using configuration files, and there aren't dedicated clients for various platforms.

As well as this, CryptoStorm isn't the best VPN for bypassing geo-blocks on streaming services. Although we were able to access Netflix in the US, the VPN failed to get past firewalls on many other popular streaming sites.

Overall, CryptoStorm is a decent VPN, but we wouldn't recommend it for beginners. However, if you want to enjoy advanced security online, this VPN is a great option.

  • pro icon Free VPN version
  • pro icon Excellent security features
  • pro icon Advanced software
  • con icon Not user-friendly
  • con icon Difficult set up
  • con icon No audit of privacy policy
Price Starting At: 4.33 $ / monthly 52 $ / annually
For New Users: No money-back guarantee
Number of servers: 49+
General information
Max Speed: 2500 Mbps
Type of IP offered: Shared
Simultaneous connections / Users: 6
Number of Netflix Libraries: 1
Information sharing: 14 Eyes Member
OS support: Android, iOS, Linux, macOS, Windows
Router support:
VPN Promotion: Get VPN from CryptoStorm VPN for 4.33$ per month
Capabilities
Unlimited Bandwidthcross iconKill Switchcross iconSplit Tunnelingcross iconZero Data Loggingcross iconFree Version / Trialcross iconMobile Appcross iconBrowser Extentioncross iconNetflix Approvedcross iconFirestick Compatiblecross icon
Payment options
  • American Express
  • Bitcoin
  • Mastercard
  • Mastercard Debit
  • Paypal
  • Visa
  • Visa Debit
  • Visa Electron
Geolocations available
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Moldova
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Serbia
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

CryptoStorm VPN Security

60%

CryptoStorm calls itself a "VPN service for the truly paranoid" and has the privacy and security features to back up this claim. From solid encryption and secure tunneling protocols to a decent privacy policy, CryptoStorm is a decent VPN option.

Firstly, the provider employs AES-256 bit encryption to keep your connection private at all times. You can choose from OpenVPN or WireGuard protocols to ensure that your VPN tunnel is secure.

The company's VPN software is open-source, which is great news for users. Being open-source means that people can check the software for issues in the code and flag these to developers. Server-side configurations are also public, meaning that users can view these whenever they want to.

To make your VPN connection even more private and anonymous, you can utilize the provider's MultiHop feature. This feature is very similar to those offered by NordVPN and Surfshark and enables users to tunnel their traffic via another server or through the Tor network for extra privacy.

There is DNS leak protection across the network, thanks to encrypted DNS servers. This means that you're less likely to experience DNS request leaks, ensuring that your internet activity stays private. As well as this, the provider offers WebRTC leak protection, ensuring your real IP address is not revealed at any time.

Other excellent privacy and security features include ad and tracker blocking and a kill switch. Thanks to the ad and tracker block, your movements online are less likely to be followed, meaning you'll experience fewer targeted ads. A kill switch also ensures that your internet access is shut down should you experience server connectivity issues when using the VPN.

The best VPN services operate no-logging policies, and CryptoStorm is no exception. On its website's homepage, the provider states that it doesn't store logs, and further inspection of its privacy policy supported this claim.

The company was started in Iceland and has since moved its headquarters around, enjoying a brief spell in Canada. However, now the company is a decentralized organization and operates worldwide, which is great for customers. This means they can receive localized customer support and means that the services can be more easily updated and improved.

One important fact to keep in mind when evaluating the security that CryptoStorm provides is that it doesn't own and operate its servers. Instead, its network servers are all rented from third-party data centers, which is a security risk. Although CryptoStorm states that it works hard to ensure that these centers are reliable, you can never be too certain, especially when it comes to your online privacy and personal data.

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CryptoStorm VPN Features

45%

CryptoStorm offers pretty good security and privacy features, but what about everything else on offer? Fortunately, the service does offer some advantageous extras. First of all, there is unlimited bandwidth and data available, perfect for activities like streaming and torrenting.

Speaking of torrenting, this is supported across the entire CryptoStorm server network. You can access the BitTorrent platform on any of CryptoStorm's VPN servers and file share. There are several ports open, and port forwarding is also permitted on the provider's servers. This is good news for torrenters, especially since switching ports can improve your download speed.

Streaming is also supported on the provider's network, and during our tests, CryptoStorm was able to access US Netflix, which is great news for Netflix fans based around the world. Although it is hard for many VPNs to bypass firewalls put in place by sites like Netflix, CryptoStorm can make your VPN traffic appear like HTTPS or SSH traffic, enabling you to get past VPN blocks on certain websites.

To enjoy Netflix, you'll need a good connection speed. Fortunately, speed isn't an issue with CryptoStorm, and we enjoyed an average download speed of 33Mbps which is fast enough to stream without any buffering.

You can access the Tor browser using CryptoStorm, something which is beneficial for privacy-conscious users who want to remain totally anonymous online. Of course, a private user experience is completely possible with CryptoStorm, but access to the Tor browser is a useful extra that we think many subscribers will appreciate.

So, what about server network size? This is an integral aspect of any VPN service and an area in which, disappointingly, CryptoStorm does not perform so well. The provider's network currently stands at 49 servers in 28 countries, which is not great, especially given that companies like Private Internet Access offer more than 20,000 servers.

Not only is the number of servers extremely low, but the provider offers no server coverage outside of Europe and North America. Although there is a server location in South Korea, many other popular destinations in Asia, such as Japan, are completely ignored, and there are no server locations in the Middle East or Africa.

Moreover, there are only 657 shared IP addresses available for users. Although this number is constantly being added to, it pales in comparison to the 30,000 IP addresses offered by a provider such as IPVanish.

Although the server network is CryptoStorm's Achilles' heel, it's not all bad. The provider offers a free version of its VPN with the promise that users of this service won't have their data logged (unlike many other free VPNs). However, there is a catch to the free VPN offer by CryptoStorm; it has extreme bandwidth limits and only permits access to 1 server in France.

Many token-based subscriptions are available, and users can enjoy the VPN on the most popular operating systems. The number of simultaneous connections you get depends on the token you purchase, as does the length of time you have access to the VPN for.

Summary

0.75
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Is CryptoStorm No-Logs?

CryptoStorm markets itself as a no-logs VPN, so we examined its privacy policy to see whether this is truly the case or not.

The privacy policy in its entirety is confusing, consisting of length sentences, over-explanations, and advanced terms and references that many users won’t understand; it may be overwhelming to many customers who don’t understand the details of what is being explained.

Fortunately, we were able to deduct from CryptoStorm’s privacy policy that no identifiable information about you will be logged when you’re using the service. This means that your real IP address, location, and browser choice won’t be logged anywhere, and no data that can identify your use of the VPN will be stored on the server network.

However, it is important to note that some information will be logged when users visit the CryptoStorm website, as the site functions like any other on the internet. Identifiable information that will be logged when you access the site includes your IP address, browser, device, and the time and date you visited the site. Fortunately, this information will be erased after 2 weeks. Even better, there is a Tor browser version of the website, which will keep you safe.

Some payment information is also encrypted when you sign up for a CryptoStorm plan. However, like the information logged from site visits, this payment data will be sent to a secure server off-site for security reasons after 2 weeks.

Overall we are impressed by the level of security on offer, and it is great news for users of the free VPN that they also enjoy the same no-logging policy. However, the provider could make its privacy policy more accessible in terms of understanding for VPN novices. Secondly, an audit would be reassuring and ensure that customers’ data isn’t being misused.

Does CryptoStorm Have a Warrant Canary?

Yes, CryptoStorm has a warrant canary in place and updates it quarterly. At the time of writing, the provider last updated the warrant canary in June of this year and had not received any court orders to disclose information from its servers. The provider had also not shared any data from its servers with third parties.

How Much is CryptoStorm?

CryptoStorm offers many different subscription plans, and its pricing system is token-based. Depending on the payment method you choose, the token length options will be different. Here is a breakdown of some of the most popular subscription tokens on offer with CryptoStorm.

On the monthly and weekly plans, you can only use the VPN on 1 device. On the year-long plan, you can enjoy 4 simultaneous connections. There are also 3 month and 6 month-long plans available for Bitcoin, credit, and debit card customers.

Does CryptoStorm Have a Lifetime Plan?

Unlike many other VPN providers, CryptoStorm offers customers the option to purchase a lifetime plan. This lifetime plan costs $500 and provides users access to the VPN service and its features forever. In addition, each lifetime plan offers 6 simultaneous connections. However, the lifetime plan is only available when purchased using Bitcoin.

VPNSurfers, along with other experts in the VPN field, advise against purchasing lifetime VPN plans. There are many risks involved since the VPN provider could go out of business at any point, taking your money with it. We recommend choosing from one of the recurring subscriptions instead since you can cancel these at any time but hold them for as long as you wish.

What Payment Methods does CryptoStorm Accept?

As the provider’s name suggests, CryptoStorm accepts cryptocurrency in the form of Bitcoin. As well as this, it accepts payments using credit and debit cards as well as those made via PayPal.

Is There a Refund Policy?

CryptoStorm does not offer a regular 30-day money-back guarantee like more VPN providers, but it does operate a refund policy.

You are entitled to a refund if you have used the VPN for less than 50% of the time you purchased a ticket. So, if you purchase a monthly plan, your ticket will last for 30 days. You’ll be able to successfully request a refund if you only used the VPN for 10 days and weren’t impressed with the services; however, you won’t be entitled to a refund if you use the VPN for 24 days.

Lifetime users are not entitled to a refund; moreover, there is a limit to how many refunds each customer can get, although this is not defined on CryptoStorm’s website.

Does CryptoStorm Have a Free VPN?

CryptoStorm offers a free version for users. Unlike many other free VPNs, your data won’t be misused since all free customers are privy to the no-logging policy that Cryptostorm employs. However, the free VPN plan only provides access to 1 server in France; moreover, there are bandwidth limits, and speeds won’t be as fast on the free plan.

With the free CryptoStorm VPN, you can install a Windows widget that provides ease of use and is incredibly user-friendly. It’s a great option for VPN novices who have never used a VPN before and don’t want to pay for a service when they first try one out.

What Devices does CryptoStorm Support?

CryptoStorm offers support for the most popular operating systems, including Windows, Android, macOS, iOS, and Linux. You can also configure the VPN to your router; however, your router needs to support OpenVPN in order to support the VPN software.

Does CryptoStorm Work with Netflix?

For this CryptoStorm review, we tested ou the provider’s ability to bypass geo-restrictions on some of the most popular streaming services. The reason for this is that many VPNs claim to bypass VPN firewalls on services but are unable to do so.

We connected to a US-based server and were able to access US Netflix. However, when we switched servers and changed locations to the UK, we were unable to get past Netflix’s VPN block. We also couldn’t get through to Netflix on servers in France and Germany.

We then tried to access BBC iPlayer on a UK server and were again disappointed. However, even though BBC iPlayer makes it difficult for VPN users to get through to its platform, some VPNs like NordVPN are successful in doing so.

So, if you want to watch US Netflix, CryptoStorm seems to be a good option. However, BBC iPlayer fans may need to look elsewhere if they want to watch British TV content.

Is There Customer Support?

Good customer service is an indication of a provider’s commitment to its users and their satisfaction with the product. There is customer support for CryptoStorm users, although it is rather limited.

There is an FAQ section on the CryptoStorm website that answers general questions about the service. However, there isn’t a dedicated help section with detailed support guides and more information on how to use the VPN. This is disappointing since many users might need a helping hand in setting up the VPN service.

Fortunately, if you encounter an issue with the service, you can get in touch with the customer support team via email. There is also the option to reach out to the team on social media, and CryptoStorm is active on Twitter.

Although there is an IRC chat available via the CryptoStorm website, this is not for customer support. You can speak to other users here and get help from them if you have any issues. However, you won’t be able to chat in real-time with a customer support agent.

Overall, the customer support is adequate at best. However, we like the fact that competitors such as PrivateVPN put customers in contact with developers and that providers like NordVPN offer a 24/7 live chat service for users.

What Do Users Think of CryptoStorm?

An indication of whether you should purchase a product or not is whether user reviews are positive. So we checked out customer reviews on Reddit to see what real users think of the service.

One comment left by a user stated that CryptoStorm was affordable and that they hadn’t “…had a problem with the speed…” despite the fact that many users lament the slowness of the service. Someone else commented on the fact that CryptoStorm is constantly experimenting with its software in order to improve the service. However, this may lead users to need to download new configuration files.

The general consensus from users is that CryptoStorm is a great VPN for paranoid tech wizards who don’t mind doing a little extra legwork in setting the VPN up. However, it seems that the provider isn’t an optimal choice for VPN novices who are inexperienced with VPNs, and we’d have to agree.

Who Owns CryptoStorm VPN?

We couldn’t write a CryptoStorm VPN review without mentioning its previous owner, Douglas Spink. Although Spink has nothing to do with CryptoStorm now, his affiliation with the company caused quite the controversy and was a leading factor to why customers were put off from using the service.

Douglas Spink has been charged with many crimes, ranging from drug smuggling to bestiality. These allegations caused CryptoStorm to cut ties with the controversial figure, who is no longer associated with the company. However, the seriousness of the allegations against Spink affected the company’s overall reputation since many felt uncomfortable using a product that was associated with serious criminal acts.

Due to the fact that CryptoStorm and Spink have parted ways, we don’t hold that against the company. However, it is something to keep in mind and is worth knowing.

Author Monique Ballard

Hi there! I'm Monique, and I am a writer at VPNSurfers. I live in New York, but I'm originally from Delware. I love traveling, but the US will always be home to me. I have more than 5 years of experience using VPNs, and I ha...
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