- English e-mail support
- No chat support
- No phone support
If you visit Urban VPN's website, you'll notice that the word 'free' is lambasted around frequently. Urban VPN could not be clearer about the fact that it offers a free VPN service, which is undoubtedly one of its most appealing selling points.
However, free Virtual Private Networks are often fraught with security risks and come at the expense of user privacy. While Urban VPN claims to encrypt users' data, hiding your online activity from your Internet Service Provider (ISP) and allowing you to browse the web anonymously, some factors cause us to worry.
Urban VPN essentially runs its server network using P2P (Peer-to-Peer) VPN technology and has a troubling logging policy. Both of these things are cause for concern and may be offputting for potential users. While there is a paid version of Urban VPN, this doesn't appear to improve the privacy and security problems that the service has.
We examined the Peer-to-Peer VPN in all areas, including security, features, and customer service, to provide you with a detailed Urban VPN review. Read below for more information.
- Free proxy service
- Unlimited simultaneous connections
- Works in China
- Sells user data
- No kill switch
- Paid version for Firefox only
|Max Speed:||2000 Mbps|
|Type of IP offered:||Shared|
|Simultaneous connections / Users:||Unlimited|
|Number of Netflix Libraries:||1|
|Information sharing:||5 Eyes Member|
|OS support:||Android, iOS, macOS, Windows|
|VPN Promotion:||Get VPN from Urban VPN for 1.49$ per month|
- American Express
- Mastercard Debit
- Visa Debit
- Visa Electron
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Puerto Rico
- Saudi Arabia
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
- United States
Urban VPN Security
A great VPN should protect your web browsing data with strong encryption, come with a strict no-logging policy and give you more anonymity online. So how does Urban VPN fare in these areas?
Firstly, the provider comes with AES-128 bit encryption, which is decent but not the highest level of encryption. Most VPNs use military-grade AES-256 bit encryption, which is harder for third parties like Internet Service Providers (ISPs) to see your browsing information. Encryption also prevents hackers from seeing your internet traffic, resulting in personal information theft.
Urban VPN also claims to provide DNS and IPv6 leak protection, which is great, especially since many VPN services don't offer anything more than protection from IPv4 leaks. The provider also claims to use the OpenVPN protocol, which is good for creating a strong VPN connection.
However, Urban VPN is lacking in several areas regarding security and privacy. There is no kill switch to cut off your internet connection. This means your connection to Urban VPN could go down, and your browsing data could be exposed to a lot of third parties.
What's more, Urban VPN is a community-powered VPN, like Hola VPN. This means that it is a P2P network spread across many countries, meaning that your connection is routed through another user's system. If you want to change your location to Germany, then you will surf the web via a German user's device and under that device's IP address. While this means users help each other enjoy more free internet, it has risks.
Running a P2P network VPN ensures that Urban VPN can remain free, but it poses a security risk. You don't know what information other users can access from your device or whether they can see your browsing information or not.
On the topic of third parties viewing your activity, it is worth mentioning that Urban VPN is not a zero-logs provider, at least regarding the free version of its VPN. We checked out Urban VPN's logging policy and were quite frankly shocked to see the amount of data that Urban logs. Some of what the provider collects includes:
- Personal identifiers like your IP address
- Your web browsing data, including URLs of the websites you visit
- Account information like your name and email address
- The browser you use, connection time and date, and the device you use
However, you can opt-out of Urban VPN selling your data via the About section in the app. But we don't feel that users' data should even be should in the first place.
One good thing about Urban VPN is the integrated safe browsing features that prevent unsafe websites surfing and anti-malware protection. There is also an ad-blocking feature to protect your device from other security risks that come with harmful advertising.
Urban VPN Features
Urban VPN isn't the best VPN service in terms of online security and privacy, so does it redeem itself when it comes to additional features?
Firstly, let's start with what Urban VPN does well. Urban VPN's main selling point is the fact that it is a completely free VPN service. This is appealing to many people since it means you don't have to hand over any money to install a free VPN app onto one of your devices.
However, there is a paid version for Urban VPN users who want to enjoy a zero-log browsing experience, and prices for one of the paid subscription plans start from only $1.49 per month, which is extremely low.
The provider offers unlimited bandwidth. The unlimited bandwidth limit ensures that you can transfer as much data as you want. This bodes well for people who like to stream all day long or game through the night.
Urban VPN is a great choice in terms of accessing restricted content or foreign versions of popular video streaming services. The service can unblock Netflix US and claims to bypass geo-restrictions on other Netflix libraries and other streaming services like YouTube and BBC iPlayer.
Urban VPN also claims that users can access music streaming services like Spotify as well as blocked news websites and social networks in many countries.
The provider has VPN locations in over 80 countries, including the US, the UK, South Africa, New Zealand, and even in places like Iran and China, which is great to see. Urban VPN will hopefully add to its continually growing pool of servers as more people sign up to use the service.
Another positive aspect of Urban VPN's service is that it offers unlimited simultaneous connections. This means that you can use one Urban VPN subscription across many different devices at the same time.
In terms of what operating systems you can use Urban VPN on, there are plenty of choices. You can use the Urban VPN application on Windows, iOS, macOS, or Android or install proxy browser extensions for Google Chrome, Microsoft Edge, or Mozilla Firefox. The Urban VPN app and browser extension make installing Urban VPN easy.
However, there are some features that Urban VPN lacks. There is no split tunneling feature, which we think many users appreciate having the option of. There is also a lack of configurable features in the Urban VPN app, including security and privacy settings.
Overall, the VPN service has some good extra features but nothing compared to what premium VPNs such as NordVPN and CyberGhost offer.