- English e-mail support
- No chat support
- No phone support
BlackVPN is a relatively unknown VPN hailing from Hong Kong. The company is big on user privacy and security, and this is reflected in its Terms of Service and excellent approach to logging. If you want to stay totally anonymous on the internet, then BlackVPN is an excellent option since the provider is zero-logs and located in privacy-friendly jurisdiction.
Although BlackVPN excels in the area of security, it runs into a few problems regarding additional features and unblocking capabilities. This VPN service definitely isn't the best if you want to unblock streaming services worldwide, even though it offers a TV VPN plan.
Moreover, BlackVPN does lack some additional features such as a kill switch and split tunneling. Customer support is also basic, without a live chat option or telephone number that customers can use to speak to a support agent in person if there is a pressing issue.
Fortunately, BlackVPN provides a free trial and operates a money-back guarantee, allowing potential subscribers to test out the service before committing completely. Read our complete BlackVPN review to find out more about this provider and whether or not we recommend it.
- Free trial
- Based in Hong Kong
- No kill switch
- Tiny server network
- No live chat support
|Max Speed:||10000 Mbps|
|Type of IP offered:||Shared|
|Simultaneous connections / Users:||7|
|Number of Netflix Libraries:||1|
|OS support:||Android, iOS, Linux, macOS, Windows|
|VPN Promotion:||Get VPN from BlackVPN for 5$ per month|
- Czech Republic
- United Kingdom
- United States
When it comes to taking user security and privacy seriously, BlackVPN excels. The VPN service is one of the best in terms of the encryption standards it offers. BlackVPN employs AES-256 bit encryption with 4096 bit RSA certificates for server authentication. There is also Perfect Forward Secrecy, and new encryption keys are assigned every hour for extra security.
As well as all of the above, BlackVPN offers various secure tunneling protocols. Depending on the device you are using, you can choose from OpenVPN, IPSec/L2TP, OpenVPN over SSL, or PPTP. The choice of VPN protocols is great news for users since the protocols on offer can provide both speed and security.
You can use OpenVPN configuration files to create a secure VPN connection on your device manually. The fact that OpenVPN is open-source bodes well for customers, as any security issues can be quickly found and resolved by developers.
There is also a NAT firewall that blocks any undesired incoming traffic while you're using the VPN. All of these great features make up for the fact that BlackVPN lacks a kill switch, a tool that we feel is really essential. The absence of a kill switch is disappointing and hard to overlook since it is something the best VPNs offer.
However, BlackVPN makes up for not having a kill switch by employing private DNS on its servers to ensure that no users experience a DNS leak. As well as this, BlackVPN assures gaming fans it can protect them from DDoS attacks and can prevent bandwidth throttling from ISPs.
With many shared IP addresses available on the provider's network, you'll be able to hide your browsing activity more easily, as shared IPs ensure that no specific actions can be linked back to you; many other users have surfed the web with the same IP as you!
Although the no-logging policy has not been audited, we're inclined to believe BlackVPN for several reasons. Firstly, the company is based in Hong Kong, a jurisdiction outside of the Five Eyes. As well as this, BlackVPN is incredibly dedicated to internet privacy, making many strong statements about its beliefs regarding internet privacy.
The provider also donates money to the EFF, an organization dedicated to fighting for more internet privacy for individuals everywhere. While an audit would reassure other users and us, we feel relatively encouraged by the provider's Terms of Service and website claims.
VPN providers are constantly updating their services to entice more customers and give users a better overall internet experience. As part of our BlackVPN review, we took a deep dive into its additional features to see whether it can live up to our high reviewing standards.
First of all, BlackVPN offers unlimited speeds and bandwidth on its servers. Well, at least it claims to do so. While there is unlimited bandwidth, and we were not prevented from doing anything while connected to a server, speeds were not as fast as, say, ExpressVPN or Hotspot Shield. Fortunately, server speeds were fast enough for us to stream HD-quality video.
However, if your main reason for using a VPN is to unblock Netflix, then it might be best to look elsewhere. While we were able to unblock Netflix US, we couldn't bypass VPN blocks on other services such as BBC iPlayer. If a VPN for streaming is what you're after, then some excellent streaming VPN alternatives include NordVPN and Surfshark.
Regarding other bandwidth-heavy activities such as torrenting, BlackVPN is a good choice. The VPN supports torrenting on servers in 16 of the 18 countries it operates in, with only the UK and the US not making the list. While we understand the reasons behind BlackVPN not supporting P2P networking in these two countries, other providers such as Private VPN allow their customers to torrent on servers in the UK.
Speaking of servers, BlackVPN has an extremely small server network, made up of just 31 servers across 18 countries. There are 20 server locations, with Black VPN only operating multiple locations in one country, the US.
While the provider's network is very small, the great thing about it is that servers are physically located where they claim to be; BlackVPN doesn't make use of virtual locations whatsoever. This bodes well in terms of speed since many other VPNs will place servers outside of where they should be, causing lagging and bad connections.
You can use your BlackVPN subscription on 7 devices simultaneously. This is a lot more than what many other VPNs offer. For example, ExpressVPN only provides 5 simultaneous connections, and NordVPN offers 6. With BlackVPN, you can easily secure all of your devices and have some connections left over to share with friends or family.
BlackVPN supports the most popular operating systems, which are Windows, macOS, iOS, Android, and Linux. You can either use the native apps or set up a VPN connection yourself using the provider's various configuration files.
There is also the option to set up BlackVPN on your home router. This allows you to circumvent the device limit and protect all operating systems connected to your home network. This is a great option if you have a large family or own more than 7 internet devices.
You can enjoy a 3-day free trial and a 14-day money-back guarantee on BlackVPN plans. There is excellent customer service support available on the BlackVPN website, and you can get in contact with a real person via the ticket system. While there is no live chat option or a contact number, we are still impressed with the services on offer.