- English e-mail support
- No chat support
- No phone support
ProXPN is a Dutch VPN service that offers both a paid-for and free plan. However, the offerings on both subscription plans are limited, especially considering that the paid-for plan provides access to the entire server network, which only stands at 28 servers.
While ProXPN offers a no-logs policy, the information it supplies to back up its zero-logs claims is also lacking in detail. The company is also vague when talking about the other security features it offers, including the level of encryption it provides.
Users are limited to just 4 device connections but can enjoy dedicated apps or manually configure the VPN to their devices using the setup guides. It's great to see a VPN service offer the option to connect the VPN manually to your operating system.
ProXPN has the potential to be an excellent VPN service, but it has many shortcomings, which we discuss in more detail in the review below. Check out our findings to discover more about this company.
- Free VPN plan
- Manual configuration available
- VPN Guard kill switch
- Based in 5/9/14 Eyes country
- Only 4 device connections
- Tiny server network
|Max Speed:||1000 Mbps|
|Type of IP offered:||Dynamic|
|Simultaneous connections / Users:||4|
|Number of Netflix Libraries:||1|
|Information sharing:||9 Eyes Member|
|OS support:||Android, iOS, Linux, macOS, Windows|
|VPN Promotion:||Get VPN from ProXPN for 6.25$ per month|
- American Express
- Mastercard Debit
- Visa Debit
- Visa Electron
- Costa Rica
- Hong Kong
- United Kingdom
- United States
We took an in-depth look at ProXPN's security offerings for this ProXPN review. First of all, the VPN provider promises its users advanced encryption to provide them with a super-secure internet connection in which their browsing data is 100% private.
However, closer inspection of the company's website didn't reveal what level of encryption the VPN uses. Most VPN services employ AES-256 bit encryption of AES-128 bit encryption and will advertise what they use. It's worrying that ProXPN doesn't reveal what encryption key it uses and is perhaps an indication of the low level on offer.
Fortunately, ProXPN reveals what tunneling protocols it supports: OpenVPN, PPTP, and IPSec. It's great to see OpenVPN as a choice since this is undoubtedly the strongest VPN protocol option for online safety and creating a secure VPN tunnel.
Regarding other security features, ProXPN has a kill switch aptly called the VPN Guard. This kill switch is different from the usual too that other providers offer since you can decide which apps you want to shut off internet access to should the VPN cut out. However, when using the Windows VPN client, we noticed that our VPN server connection went down, but we could still use some apps we'd blacklisted.
There is a lack of other security features offered by VPNs like Surfshark, such as double VPN encryption via two servers or private DNS on all servers. We'd be cautious with using ProXPN if you want to avoid DNS and IPv6 leaks, as the provider doesn't state anywhere on its website whether or not it is leakproof. We'd recommend running some leak tests if you do decide to use the VPN service.
For this ProXPN review, we also took a look at the extra features on offer to see whether the provider meets the high standards we base all of our VPN reviews on. Let's start with what ProXPN does well at regarding features; firstly, it offers a free basic version of its service for users, which is excellent. Although there are speed, bandwidth, and server limitations, using the free product doesn't come with the logging of user data.
On the premium plan, users can enjoy decent speeds and unlimited bandwidth. There is support for torrenting on all servers, and you can enjoy content on the US Netflix site. Ports are also open with ProXPN, which is great if you want faster speeds when P2P networking.
You can use the VPN on Windows, Mac, iOS, and Android, as well as Linux. Users have the choice of using a VPN app or configuring the software to their devices themselves using OpenVPN or PPTP.
Unfortunately, the good features end there. There is no split tunneling available, and customers are limited to 4 simultaneous connections per plan. There is also no extra support for streaming services other than US Netflix, meaning you are extremely limited by what content you can unblock.
Moreover, ProXPN has a seriously small server network, made up of just 28 servers. Most of these are based in North America, with a few in other countries like Australia, the UK, Japan, France, and Hong Kong. However, this is extremely small, considering that the cheapest ProXPN plan costs $6.25, which is actually quite expensive.
Although there is what is marketed as a 30-day free trial, it is more of a refund policy. You have to pay for a plan upfront to enjoy the free trial and will be automatically charged if you don't ask for your money back before the end of the month is up.
What's more interesting is reading user reviews to see what real customers of the company think about the VPN service. We scoured the web to find comments from real people, and although we can't confirm that they are paying customers, many of the user reviews were negative. Some customers even made assertions that the VPN allegedly stores information on what VPN IP address you use while on the service.