- English e-mail support
- No chat support
- No phone support
SpiderVPN is a UK-based company that offers users a VPN router which they can install on their home network to protect all of their devices. As well as this, a separate VPN plan can be purchased separately and installed on systems like Android and iOS smartphones.
Although SpiderVPN has a small server network that pales in comparison to the networks of Private Internet Access and NordVPN, it can unblock Netflix and Disney+ around the world and offers good server speeds.
The provider's no-logging policy is reassuring for users who want a guarantee that their data is not going to be shared with any third parties. However, some information is stored which could link customers to their use of the VPN service, including their real name.
Overall, SpiderVPN is a decent service, but nothing outstanding. The router is by far its most appealing feature and something we definitely recommend if you want an easy way to protect your home network.
- VPN router
- Free trial period
- Easy to set up
- Lack of protocol options
- No split tunneling
- Five Eyes jurisdiction
|Max Speed:||1500 Mbps|
|Type of IP offered:||Shared|
|Simultaneous connections / Users:||5|
|Number of Netflix Libraries:||5|
|Information sharing:||5 Eyes Member|
|OS support:||Android, iOS, macOS, Windows|
|VPN Promotion:||Get VPN from SpiderVPN for 2.67$ per month|
- Mastercard Debit
- Visa Debit
- Visa Electron
- United Kingdom
- United States
A quick glance at the SpiderVPN website doesn't reveal much about the VPN service's features or privacy and security offerings. However, upon deeper inspection, we realized that SpiderVPN employs advanced encryption for users.
There is a limit of choice when it comes to tunneling protocols, as users can only create a VPN tunnel using either WireGuard or UDP/TCP. However, these are secure choices that enable a high level of encryption and protection when surfing the web.
There is a kill switch available that will cut off your access to the internet if your VPN server connection dips for whatever reason. You can enjoy many shared IP address options from around the world to mask your real IP address and remain anonymous as you surf the web.
In terms of privacy and no-logging, SpiderVPN appears to be decent. It states that it doesn't log anything related to your VPN usage; this includes connection times, browsing history, or DNS queries. The provider also doesn't store your real IP, the IP you are assigned when using the software, or the length of your VPN session.
That's a pretty decent no-logging policy. However, the provider does store some data related to its users. This includes your email address, billing details, and name.
However, there is a way to maintain privacy when signing up for the service. If you pay with Bitcoin (which Spider accepts), then you can create a burner email and sign up using the name attached to that account. This helps create more distance between you and the VPN if you want total online anonymity, although double-check the provider's Terms of Service first, as it may go against these.
Overall, we were quite impressed with the security offerings. However, it would be great to see the provider's no-logging policy undergo an audit to verify that user data is, in fact, safe on its network. Moreover, we'd like to see more security tools made available, like an in-built malware blocker or a feature that masks your IP address twice.
SpiderVPN is limited when it comes to extra features like split tunneling. However, the provider does perform well in other areas. All plans come with unlimited bandwidth meaning you don't have to choose what activities you do while using the VPN.
There is support for streaming, with several Netflix-optimized servers. We were successful in accessing US Netflix when connected to a server in the USA and also were able to bypass restrictions on platforms like YouTube and Disney+. However, Spider wasn't able to bypass blocks on all services, which was disappointing.
We ran some speed tests to check the speeds on offer with SpiderVPN. Our download speed on a US sever was 37Mbps, which is a great connection speed for streaming and torrenting. We also enjoyed fast speeds in the UK, Germany, and even Australia despite the physical distance.
When it comes to country choice, SpiderVPN is a little more limited than other VPNs. For example, it has a small server network that only operates across 19 countries and has less than 70 servers worldwide. Compared to CyberGhost's large server network of over 7000 servers in 90 plus countries, SpiderVPN lacks in this area.
Each plan comes with 5 simultaneous connections, which is the industry standard, and there is a dedicated app that you can use on various operating systems. You can install the app on your Windows, macOS, iOS, or Android device.
It is worth mentioning that there is also a SpiderVPN router available. Users can purchase a router that has the VPN preconfigured to it and share the VPN protection with all devices on their home network. This means that all of your family and any friends who use your home internet will enjoy VPN protection.