SpiderVPN Review

Our rating
Security Read more toggle icon
45%
Features Read more toggle icon
40%
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  • English e-mail support email enabled icon
  • No chat support chat disabled icon
  • No phone support phone disabled icon

SpiderVPN is a UK-based company that offers users a VPN router which they can install on their home network to protect all of their devices. As well as this, a separate VPN plan can be purchased separately and installed on systems like Android and iOS smartphones.

Although SpiderVPN has a small server network that pales in comparison to the networks of Private Internet Access and NordVPN, it can unblock Netflix and Disney+ around the world and offers good server speeds.

The provider's no-logging policy is reassuring for users who want a guarantee that their data is not going to be shared with any third parties. However, some information is stored which could link customers to their use of the VPN service, including their real name.

Overall, SpiderVPN is a decent service, but nothing outstanding. The router is by far its most appealing feature and something we definitely recommend if you want an easy way to protect your home network.

  • pro icon VPN router
  • pro icon Free trial period
  • pro icon Easy to set up
  • con icon Lack of protocol options
  • con icon No split tunneling
  • con icon Five Eyes jurisdiction
Price Starting At: 2.67 $ / monthly 47.64 $ / annually
For New Users: 10 days free trial + 30-day money-back guarantee
Number of servers: 60+
General information
Max Speed: 1500 Mbps
Type of IP offered: Shared
Simultaneous connections / Users: 5
Number of Netflix Libraries: 5
Information sharing: 5 Eyes Member
OS support: Android, iOS, macOS, Windows
Router support:
VPN Promotion: Get VPN from SpiderVPN for 2.67$ per month
Capabilities
Unlimited Bandwidthcross iconKill Switchcross iconSplit Tunnelingcross iconZero Data Loggingcross iconFree Version / Trialcross iconMobile Appcross iconBrowser Extentioncross iconNetflix Approvedcross iconFirestick Compatiblecross icon
Payment options
  • Bitcoin
  • Mastercard
  • Mastercard Debit
  • Paypal
  • Visa
  • Visa Debit
  • Visa Electron
Geolocations available
  • Australia
  • Austria
  • Belgium
  • Canada
  • Finland
  • France
  • Germany
  • India
  • Italy
  • Netherlands
  • Spain
  • Switzerland
  • United Kingdom
  • United States

SpiderVPN Security

45%

A quick glance at the SpiderVPN website doesn't reveal much about the VPN service's features or privacy and security offerings. However, upon deeper inspection, we realized that SpiderVPN employs advanced encryption for users.

There is a limit of choice when it comes to tunneling protocols, as users can only create a VPN tunnel using either WireGuard or UDP/TCP. However, these are secure choices that enable a high level of encryption and protection when surfing the web.

There is a kill switch available that will cut off your access to the internet if your VPN server connection dips for whatever reason. You can enjoy many shared IP address options from around the world to mask your real IP address and remain anonymous as you surf the web.

In terms of privacy and no-logging, SpiderVPN appears to be decent. It states that it doesn't log anything related to your VPN usage; this includes connection times, browsing history, or DNS queries. The provider also doesn't store your real IP, the IP you are assigned when using the software, or the length of your VPN session.

That's a pretty decent no-logging policy. However, the provider does store some data related to its users. This includes your email address, billing details, and name.

However, there is a way to maintain privacy when signing up for the service. If you pay with Bitcoin (which Spider accepts), then you can create a burner email and sign up using the name attached to that account. This helps create more distance between you and the VPN if you want total online anonymity, although double-check the provider's Terms of Service first, as it may go against these.

Overall, we were quite impressed with the security offerings. However, it would be great to see the provider's no-logging policy undergo an audit to verify that user data is, in fact, safe on its network. Moreover, we'd like to see more security tools made available, like an in-built malware blocker or a feature that masks your IP address twice.

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SpiderVPN Features

40%

SpiderVPN is limited when it comes to extra features like split tunneling. However, the provider does perform well in other areas. All plans come with unlimited bandwidth meaning you don't have to choose what activities you do while using the VPN.

There is support for streaming, with several Netflix-optimized servers. We were successful in accessing US Netflix when connected to a server in the USA and also were able to bypass restrictions on platforms like YouTube and Disney+. However, Spider wasn't able to bypass blocks on all services, which was disappointing.

We ran some speed tests to check the speeds on offer with SpiderVPN. Our download speed on a US sever was 37Mbps, which is a great connection speed for streaming and torrenting. We also enjoyed fast speeds in the UK, Germany, and even Australia despite the physical distance.

When it comes to country choice, SpiderVPN is a little more limited than other VPNs. For example, it has a small server network that only operates across 19 countries and has less than 70 servers worldwide. Compared to CyberGhost's large server network of over 7000 servers in 90 plus countries, SpiderVPN lacks in this area.

Each plan comes with 5 simultaneous connections, which is the industry standard, and there is a dedicated app that you can use on various operating systems. You can install the app on your Windows, macOS, iOS, or Android device.

It is worth mentioning that there is also a SpiderVPN router available. Users can purchase a router that has the VPN preconfigured to it and share the VPN protection with all devices on their home network. This means that all of your family and any friends who use your home internet will enjoy VPN protection.

Summary

0.75
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How Much is SpiderVPN?

SpiderVPN offers various subscription plans for its VPN service.

There are separate VPN router plans on offer, depending on whether you want the router for a longer length of time. SpiderVPN also offers a 10-day free trial for new customers and a 30-day money-back guarantee. As long as you claim a refund before the end of the first month, you can get your money back if you aren’t impressed with the VPN services on offer.

Does SpiderVPN Accept Bitcoin?

SpiderVPN accepts Bitcoin as a payment method, alongside more traditional methods such as credit cards and PayPal. We recommend paying for a VPN with Bitcoin if you are able to do so since it anonymizes your payment and doesn’t directly link you to a VPN purchase.

Is SpiderVPN No-Logs?

One of the most important things to consider when choosing a VPN provider is whether or not it logs user data. If your VPN is monitoring what you do online and storing this information, it could potentially share this data with third parties, which could cause issues for you.

Fortunately, Spider VPN doesn’t store logs, according to its privacy policy. The provider states on its site that:

“We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.”

This means that none of your VPN usage will be logged. However, SpiderVPN does store some information like your email address and billing information for account purposes. This is fairly normal, and many other VPN providers store data like this.

Where is SpiderVPN Based?

Spider VPN LTD seems to be registered as an active UK company. This means that it falls under UK jurisdiction, meaning that it may be required to provide data from its servers to the UK government if required to do so.

The UK is a member of the Five Eyes, an international data-sharing alliance between several countries. This may potentially put off some users from using the service. However, if SpiderVPN operates a no-logs policy, then data sharing should technically not be an issue for subscribers.

Can SpiderVPN Unblock Netflix?

SpiderVPN claims on its homepage that it can effectively unblock Netflix among many other popular streaming services, including Amazon Prime Video and Hulu. We tested spider on US Netflix and got through. We also enjoyed success on YouTube in many countries and got onto US Disney+.

However, SpiderVPN’s success was short-lived. Its claims were unfounded when we attempted to watch Amazon Prime Video and Hulu.

Where are SpiderVPN’s Servers?

SpiderVPN doesn’t disclose the number of servers it operates across the world, most likely due to the fact that it operates a limited server network.

However, we believe that Spider VPN has at least 60 VPN servers across 19 countries. Some of these countries include the USA, the UK, Australia, Germany, Finland, and India. In terms of VPN server locations, there is enough variety for most users.

What is The Spider VPN Router?

SpiderVPN offers a Pro Router and Lite Router. A router makes it easier for you to protect all devices in your house and encrypt traffic across your entire internet network. The SpiderVPN routers have an easy setup process, requiring no manual configuration of a VPN onto your current router, which is the only option that some providers offer.

All of the routers are easy to use via the SpiderVPN apps, which are available for iOS and Android. You can easily change VPN location by switching servers on the app. Here are the pricing plans for the SpiderVPN router:

There is free shipping and a 30-day money-back guarantee on all VPN router purchases. The price is reasonable on the long-term plan. However, it may be out of some customer’s price range on the short-term plans, even though the cost is fair based on the service you get in exchange.

Does SpiderVPN Offer Customer Support?

Spider claims to offer 24/7 customer support. There is a knowledgebase on its website and a dedicated customer area where subscribers can access information and troubleshoot common issues.

However, we were a little disappointed with the provider’s other customer service offerings. There is no live chat on the website, and the only way to get in contact with the customer service team is by submitting a ticket request on the website. It seems that the round-the-clock tech support is carried out via email as there is also no contact number for customers.

Author Madeleine Hodson

I’m Madeleine and I'm a writer that specializes in cybersecurity, tech products, and all things related to the internet. I have a keen interest in VPNs and believe that everyone deserves internet freedom and security. I wri...
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