- English e-mail support
- No chat support
- No phone support
TigerVPN is a Slovakia-based provider that boasts a server network of 300+ servers spanning 62 cities across 43 countries. TigerVPN is impressive given that it owns and manages its very own server network and coding.
When it comes to features, the provider is lacking slightly; it only has dedicated apps for three platforms and lacks extra features such as split tunneling. However, we're impressed with the privacy and security offerings and like that TigerVPN has a clear privacy policy.
Unlike many other VPNs, TigerVPN operates its services in some of the world's most restricted regions, including places like Russia. There is support for torrenting and limited streaming service unblocking.
TigerVPN comes at a high price point, which may not appeal to all customers, especially given that its features are limited and users only get 2 simultaneous connections per plan.
It's worth noting that TigerVPN has an incredibly low-rating on Trustpilot, with many users feeling "scammed" by the Lifetime VPN upgrade option, and feeling disappointed with a lack of customer support. For this reason, we advise caution if you are considering purchasing this VPN.
- Free Shimo client for iOS users
- Servers in restricted locations
- Torrenting permitted on all servers
Pros
- Only 2 simultaneous connections
- Lack of support for many devices
- No kill switch
Cons
Max Speed: | 450 Mbps |
---|---|
Type of IP offered: | Shared |
Simultaneous connections / Users: | 2 |
Number of Netflix Libraries: | 1 |
Information sharing: | None |
OS support: | Android, macOS, Windows |
Router support: | |
VPN Promotion: | Get VPN from TigerVPN for 4.16$ per month |
- Bitcoin
- Mastercard
- Mastercard Debit
- Mint Payments
- Mobiamo
- Paypal
- Visa
- Visa Debit
- Visa Electron
- Argentina
- Australia
- Austria
- Brazil
- Bulgaria
- Canada
- Chile
- Czech Republic
- Denmark
- France
- Germany
- Hong Kong
- Hungary
- India
- Ireland
- Italy
- Japan
- Luxembourg
- Mexico
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Russia
- Serbia
- Singapore
- Slovakia
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Vietnam
TigerVPN Security
Security is the most important factor when it comes to choosing a VPN. Although providing internet freedom is important, a VPN's ability to mask your browsing activity and IP address is also important as it protects you from your Internet Service Provider (ISP), government agencies, and hackers who want to see what you're getting up to online.
TigerVPN offers military-grade encryption with RSA 4096 with SHA512 standard to all users. As well as this, the provider has a VPN firewall to protect customers from other VPN users when online and also from external third parties. This ensures that your browsing data is really secure.
Since the provider writes its own code and operates and owns its own server network, it can spot any issues more and solve them faster. TigerVPN doesn't rent any servers from third parties, which means your information is safe.
TigerVPN also operates its own DNS servers. This is better for user privacy and means that you'll enjoy faster load speeds online. A handful of other VPN providers have their own DNS servers, including NordVPN and ExpressVPN.
Users get a choice of many secure and fast VPN protocols, including OpenVPN, IPsec, L2TP, and PPTP. We'd like to see the rollout of WireGuard since this protocol combines speed and security and is used by many different VPNs now.
However, the provider doesn't allow users to change the protocol they are using in its dedicated apps. For example, users have to go through the native apps on the device they are using. If you're using the service on Windows, then you'd need to access the VPN client for Windows to change the VPN protocols. This is a little bit time-consuming, especially if you want to quickly make your VPN connection more secure.
Most importantly, TigerVPN claims to keep no user activity logs on its servers, claiming:
"At no time, we store, read, analyze or in any other way process the traffic exchanged between you, our servers and the public internet. In other words, we do not save, read or have technical access to any DNS queries, websites you visit, data you transferred or communications.
tigerVPN sells subscription to pay for its service and has never and will never sell, share, or give away any data."
However, the provider does collect some customer data including, account data (email address and password) and payment data. Tiger also stores each user's geo-location but claims it does so for fraud and abuse prevention.
We scoured the privacy policy to check if there was anything else that TigerVPN logged and saw that the provider stores "all information related to the VPN service." A little puzzled by what this meant, we read on to find that Tiger stores the VPN protocol you use, which device you access the VPN on, your connection and disconnection times, the amount of data transferred during each session, and which server location you connect to. The information related to the use of the VPN service is stored for 6 months before it is deleted.
The privacy policy checks out, and we're not worried by the data that TigerVPN does collect, as it is common practice in the VPN industry to collect information about VPN usage. The important thing to take away from the policy is that Tiger does not store or sell user activity on its server network. However, we would like to see the policy audited as other VPN providers such as TunnelBear have done.
Unfortunately, there are some drawbacks to TigerVPN's security features. There is no kill switch, which is a problem. If your VPN server goes down, there is no way to know that you're surfing the web without encryption. We'd like to see this feature added since it is an essential aspect that the best VPN providers offer.
TigerVPN Features
Before we go into detail discussing the features that TigerVPN provides to its users, it's important to note that not all VPNs need a long list of features to provide a good service. However, there are a few essential things, including no bandwidth limits, a good-sized server network, and usability on multiple devices.
TigerVPN offers users unlimited data and bandwidth, which bodes well for torrenting and streaming fans. The provider has created TigerVPN to ensure that there is always 30% bandwidth reserved, which allows Tiger to allocate more resources so that all uses can enjoy unlimited bandwidth at all times.
Speaking of torrenting and streaming, TigerVPN offers its customers access to more streaming site libraries. Although TigerVPN isn't the best VPN for getting past streaming service VPN firewalls, it has some success at accessing Netflix in a few countries.
TigerVPN also offers users access to torrent platforms. The provider supports torrenting on all of its servers, which is good news for people who want to download and share files with a layer of encryption whilst hiding their real IP address.
Speaking of IP addresses, TigerVPN offers shared IP addresses on its server network. This ensures that no activity on the network will be linked back to you. While the provider has a seemingly 'small' server network of just over 300 servers, the locations are spread across 43 countries. This is great news for users who want to bypass geo-restrictions and unlock website filters. You can use Tiger at work to circumvent network restrictions.
While most servers are located in North America and Europe, in popular cities like London, Los Angeles, and New York, the provider has a good number of server locations in Asia. Moreover, TigerVPN has a server location in Moscow, Russia. This is impressive, especially given that the country suffers strict government regulations when it comes to VPN companies operating in its jurisdiction.
So, the server locations in many countries across the world ensure that users have a more freeing internet experience and can circumvent geo-restrictions. However, you won't be able to use the VPN on multiple devices at one time since the provider only offers 2 simultaneous connections on its plans. That is way below the industry-standard of 5 simultaneous connections, which even we feel is quite low. Some providers such as Surfshark have started to offer unlimited device connections, so 2 doesn't compete.
TigerVPN has dedicated apps for Windows, Mac, and Android. That's it. While we appreciate that Tiger does offer easy to use apps, as some VPN providers don't (namely IronSocket VPN), we would like to see an iOS app rolled out.
While Tiger doesn't have a dedicated iOS app, it can be used on the Shimo VPN manager. Shimo is a client for Mac users. When you purchase the TigerVPN annual subscription, Tiger throws in Shimo free of charge.
Unfortunately, TigerVPN doesn't offer support for routers or wireless routers, and therefore, can't be used on gaming consoles. It also isn't compatible with Windows phones or Android TVs. The lack of native apps for operating systems aside from Windows, Mac, and Android is disappointing since many other providers offer their services on many different devices. If you're looking for one that can be easily used on multiple devices, check out ExpressVPN.
Customer support is important with any VPN, and TigerVPN disappoints slightly in this area. There is no priority support offered to customers in the form of a live chat. Subscribers can get in touch with the support team via email and receive a response in a few hours, or access a help section on the website. Considering that most VPNs now have live chats on their websites, we are disappointed to see that Tiger does not.
One of the more unique and interesting features offered by TigerVPN is the Karma Points system. You can get more device connections by gaining Karma Points. To get Karma Points, you need to do something, for example, publish tweets about TigerVPN on Twitter. If customers don't mind taking the time to talk about TigerVPN on social media, this program can benefit both Tiger and its customers.