TigerVPN is closed

Our rating
Security Read more toggle icon
10%
Features Read more toggle icon
20%
Not recommended / Service closed
  • English e-mail support email enabled icon
  • No chat support chat disabled icon
  • No phone support phone disabled icon

TigerVPN is a Slovakia-based provider that boasts a server network of 300+ servers spanning 62 cities across 43 countries. TigerVPN is impressive given that it owns and manages its very own server network and coding.

When it comes to features, the provider is lacking slightly; it only has dedicated apps for three platforms and lacks extra features such as split tunneling. However, we're impressed with the privacy and security offerings and like that TigerVPN has a clear privacy policy.

Unlike many other VPNs, TigerVPN operates its services in some of the world's most restricted regions, including places like Russia. There is support for torrenting and limited streaming service unblocking.

TigerVPN comes at a high price point, which may not appeal to all customers, especially given that its features are limited and users only get 2 simultaneous connections per plan.

It's worth noting that TigerVPN has an incredibly low-rating on Trustpilot, with many users feeling "scammed" by the Lifetime VPN upgrade option, and feeling disappointed with a lack of customer support. For this reason, we advise caution if you are considering purchasing this VPN. 

  • pro icon Free Shimo client for iOS users
  • pro icon Servers in restricted locations
  • pro icon Torrenting permitted on all servers
  • con icon Only 2 simultaneous connections
  • con icon Lack of support for many devices
  • con icon No kill switch
Price Starting At: 4.16 $ / monthly 80.04 $ / annually
For New Users: 7 -day money-back guarantee
Number of servers: 300+
General information
Max Speed: 450 Mbps
Type of IP offered: Shared
Simultaneous connections / Users: 2
Number of Netflix Libraries: 1
Information sharing: None
OS support: Android, macOS, Windows
Router support:
VPN Promotion: Get VPN from TigerVPN for 4.16$ per month
Capabilities
Unlimited Bandwidthcross iconKill Switchcross iconSplit Tunnelingcross iconZero Data Loggingcross iconFree Version / Trialcross iconMobile Appcross iconBrowser Extentioncross iconNetflix Approvedcross iconFirestick Compatiblecross icon
Payment options
  • Bitcoin
  • Mastercard
  • Mastercard Debit
  • Mint Payments
  • Mobiamo
  • Paypal
  • Visa
  • Visa Debit
  • Visa Electron
Geolocations available
  • Argentina
  • Australia
  • Austria
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Hong Kong
  • Hungary
  • India
  • Ireland
  • Italy
  • Japan
  • Luxembourg
  • Mexico
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Serbia
  • Singapore
  • Slovakia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Vietnam

TigerVPN Security

10%

Security is the most important factor when it comes to choosing a VPN. Although providing internet freedom is important, a VPN's ability to mask your browsing activity and IP address is also important as it protects you from your Internet Service Provider (ISP), government agencies, and hackers who want to see what you're getting up to online.

TigerVPN offers military-grade encryption with RSA 4096 with SHA512 standard to all users. As well as this, the provider has a VPN firewall to protect customers from other VPN users when online and also from external third parties. This ensures that your browsing data is really secure.

Since the provider writes its own code and operates and owns its own server network, it can spot any issues more and solve them faster. TigerVPN doesn't rent any servers from third parties, which means your information is safe.

TigerVPN also operates its own DNS servers. This is better for user privacy and means that you'll enjoy faster load speeds online. A handful of other VPN providers have their own DNS servers, including NordVPN and ExpressVPN.

Users get a choice of many secure and fast VPN protocols, including OpenVPN, IPsec, L2TP, and PPTP. We'd like to see the rollout of WireGuard since this protocol combines speed and security and is used by many different VPNs now.

However, the provider doesn't allow users to change the protocol they are using in its dedicated apps. For example, users have to go through the native apps on the device they are using. If you're using the service on Windows, then you'd need to access the VPN client for Windows to change the VPN protocols. This is a little bit time-consuming, especially if you want to quickly make your VPN connection more secure.

Most importantly, TigerVPN claims to keep no user activity logs on its servers, claiming:

"At no time, we store, read, analyze or in any other way process the traffic exchanged between you, our servers and the public internet. In other words, we do not save, read or have technical access to any DNS queries, websites you visit, data you transferred or communications.

tigerVPN sells subscription to pay for its service and has never and will never sell, share, or give away any data."

However, the provider does collect some customer data including, account data (email address and password) and payment data. Tiger also stores each user's geo-location but claims it does so for fraud and abuse prevention.

We scoured the privacy policy to check if there was anything else that TigerVPN logged and saw that the provider stores "all information related to the VPN service." A little puzzled by what this meant, we read on to find that Tiger stores the VPN protocol you use, which device you access the VPN on, your connection and disconnection times, the amount of data transferred during each session, and which server location you connect to. The information related to the use of the VPN service is stored for 6 months before it is deleted.

The privacy policy checks out, and we're not worried by the data that TigerVPN does collect, as it is common practice in the VPN industry to collect information about VPN usage. The important thing to take away from the policy is that Tiger does not store or sell user activity on its server network. However, we would like to see the policy audited as other VPN providers such as TunnelBear have done.

Unfortunately, there are some drawbacks to TigerVPN's security features. There is no kill switch, which is a problem. If your VPN server goes down, there is no way to know that you're surfing the web without encryption. We'd like to see this feature added since it is an essential aspect that the best VPN providers offer.

Not recommended / Service closed

TigerVPN Features

20%

Before we go into detail discussing the features that TigerVPN provides to its users, it's important to note that not all VPNs need a long list of features to provide a good service. However, there are a few essential things, including no bandwidth limits, a good-sized server network, and usability on multiple devices.

TigerVPN offers users unlimited data and bandwidth, which bodes well for torrenting and streaming fans. The provider has created TigerVPN to ensure that there is always 30% bandwidth reserved, which allows Tiger to allocate more resources so that all uses can enjoy unlimited bandwidth at all times.

Speaking of torrenting and streaming, TigerVPN offers its customers access to more streaming site libraries. Although TigerVPN isn't the best VPN for getting past streaming service VPN firewalls, it has some success at accessing Netflix in a few countries.

TigerVPN also offers users access to torrent platforms. The provider supports torrenting on all of its servers, which is good news for people who want to download and share files with a layer of encryption whilst hiding their real IP address.

Speaking of IP addresses, TigerVPN offers shared IP addresses on its server network. This ensures that no activity on the network will be linked back to you. While the provider has a seemingly 'small' server network of just over 300 servers, the locations are spread across 43 countries. This is great news for users who want to bypass geo-restrictions and unlock website filters. You can use Tiger at work to circumvent network restrictions.

While most servers are located in North America and Europe, in popular cities like London, Los Angeles, and New York, the provider has a good number of server locations in Asia. Moreover, TigerVPN has a server location in Moscow, Russia. This is impressive, especially given that the country suffers strict government regulations when it comes to VPN companies operating in its jurisdiction.

So, the server locations in many countries across the world ensure that users have a more freeing internet experience and can circumvent geo-restrictions. However, you won't be able to use the VPN on multiple devices at one time since the provider only offers 2 simultaneous connections on its plans. That is way below the industry-standard of 5 simultaneous connections, which even we feel is quite low. Some providers such as Surfshark have started to offer unlimited device connections, so 2 doesn't compete.

TigerVPN has dedicated apps for Windows, Mac, and Android. That's it. While we appreciate that Tiger does offer easy to use apps, as some VPN providers don't (namely IronSocket VPN), we would like to see an iOS app rolled out.

While Tiger doesn't have a dedicated iOS app, it can be used on the Shimo VPN manager. Shimo is a client for Mac users. When you purchase the TigerVPN annual subscription, Tiger throws in Shimo free of charge.

Unfortunately, TigerVPN doesn't offer support for routers or wireless routers, and therefore, can't be used on gaming consoles. It also isn't compatible with Windows phones or Android TVs. The lack of native apps for operating systems aside from Windows, Mac, and Android is disappointing since many other providers offer their services on many different devices. If you're looking for one that can be easily used on multiple devices, check out ExpressVPN.

Customer support is important with any VPN, and TigerVPN disappoints slightly in this area. There is no priority support offered to customers in the form of a live chat. Subscribers can get in touch with the support team via email and receive a response in a few hours, or access a help section on the website. Considering that most VPNs now have live chats on their websites, we are disappointed to see that Tiger does not.

One of the more unique and interesting features offered by TigerVPN is the Karma Points system. You can get more device connections by gaining Karma Points. To get Karma Points, you need to do something, for example, publish tweets about TigerVPN on Twitter. If customers don't mind taking the time to talk about TigerVPN on social media, this program can benefit both Tiger and its customers.

Is TigerVPN Safe?

It’s important to know that your data is secure with a VPN service. We use VPNs to protect our data from third parties like spies and ISPs, but in doing so, we essentially give VPN services access to our data like an ISP.

To ensure your browsing data, real IP address, and personal information is not stored, shared, or sold, you need to get a VPN with a strict zero-logs policy. Fortunately, TigerVPN has a no-logging policy that checks out. The provider makes money from VPN subscriptions, not from selling user data.

Moreover, TigerVPN uses military-grade encryption. If you connect to a public wifi network, you can rest assured that no hackers will decipher your data and steal your personal details.

Finally, TigerVPN operates its own server network. Should any security breaches occur on the provider’s servers, the provider can immediately rectify the issue. It also means that the server locations are more secure since there is no third party input as Tiger doesn’t rent its servers.

Is TigerVPN Free?

TigerVPN is not a free service. We don’t recommend using free VPNs since they often make money from selling user data and often don’t use strong, military-grade encryption. Although free VPN products are appealing, it’s important to keep in mind that they often have many security issues.

How Much is TigerVPN?

TigerVPN changes the length of its subscription plans often. At the time of writing, the provider had 4 different price plans on sale.

TigerVPN is quite expensive, given that NordVPN offers its services for $11.95 per month and $4.92 on the annual plan. Given that NordVPN has more servers and more features, it’s interesting that Tiger is considerably more expensive.

Does TigerVPN Have a Lifetime Subscription?

TigerVPN has been known the offer users lifetime access to its services in the form of a lifetime subscription. However, at the time of writing, we didn’t see this on offer.

Are lifetime subscriptions worth it? That depends. If you’ve never tried and tested the VPN provider before, then signing up for lifetime access could be a problem. Furthermore, if you purchase a lifetime VPN with an untrustworthy provider, you could find that the company shuts down soon after.

What Payment Options Does TigerVPN Have?

If you want to buy and download TigerVPN, you can purchase a subscription through many different payment methods, not just the regular credit card options.

Firstly TigerVPN accepts many different credit cards, including MasterCard, Visa, and American Express. Users can also pay via PayPal, Payment Wall, Allopass, Mobiamo, and Mint.

If you want to anonymize your purchase, then you can buy the VPN with Bitcoin. More and more VPN companies are adding cryptocurrencies to their payment options so that users can have a more private VPN experience from start to finish.

Does TigerVPN Have a 30-day Money-Back Guarantee?

The VPN industry-standard for refund policies is 30 days, although some providers like Hotspot Shield have started to offer a 45-day money-back guarantee. However, TigerVPN doesn’t follow this trend and offers its users a rather short 7-day money-back guarantee.

What Devices Can I Use TigerVPN on?

Although you can only make 2 VPN connections with a TigerVPN plan, you can use the VPN on 4 different devices. TigerVPN has easy to use apps for Windows, Mac, and Android. The VPN can also be used on Shimo, a VPN service for Mac users.

While it is disappointing that there is no iOS app and that TigerVPN doesn’t support other operating systems, we’re pleased that it does offer a few dedicated apps. However, it doesn’t compete with NordVPN and ExpressVPN who offer their customers more device options.

Is TigerVPN Easy to Use?

If you’re a VPN novice, then you’re in luck. You don’t need to be an IT nerd to use TigerVPN and set up the app, as download and installation take just a matter of minutes. The app itself provides extreme ease of use and easy navigation, thanks to its simplistic design.

All you have to do is scroll through the server list, and double click on one of the many locations offered to connect to a server. Unfortunately, there is no way to filter the servers by country, distance, or speed, so you have to search through them for your desired location or opt to sort the servers by city. The app also doesn’t provide a list of optimized servers for streaming or torrenting, like many other VPNs.

There is a favorites list to which you can add your preferred servers for easy connection. You can also adjust the settings, but even this only offers basic customization. You can’t switch protocols or enable the VPN to jump into action when connecting to new networks. There is also no kill switch to protect your connection.

So, while the VPN app provides ease of use, it’s a little basic. Its basic functionality might bode well for VPN beginners but could possibly frustrate VPN experts who want more configuration options.

Is TigerVPN Fast?

While we have some reservations about this VPN, speed is not one of them. TigerVPN provides decent connection speeds and offers unlimited bandwidth for a stable and speedy connection.

We ran several speed tests. Our base speed was 30Mbps (which is fast for our area). When we connected to servers in the US, our speeds didn’t change much, with our download speed dipping to 28Mbps. We connected to servers in the UK and were pleasantly surprised to get a download speed of 27Mbps.

When we connected to servers in Asia, the download speeds fell a little more, and our average speed on this continent was 24Mbps. This is quite the difference from 30Mbps, but it isn’t too much of a drastic change. We also didn’t notice that our connection was drastically slower, although Twitter loaded slowly when we visited it on an Asian VPN server.

Since TigerVPN supports torrenting, we think that the speeds bode well for torrenters. Although Tiger isn’t the fastest VPN on the market, it is a great option if you want good speeds.

Does TigerVPN Unblock Streaming Sites?

If you want to connect to a streaming service in another country, then you can use TigerVPN. Since the provider operates a network across 62 locations in 43 countries, subscribers have many opportunities to access more content than ever before.

Firstly, we tested out the VPN’s ability to bypass the Netflix VPN firewall. We connected to a couple of locations in the US, in New York and Los Angeles. However, it seems that TigerVPN only works in one country; the US. We could not get through to Netflix when connected to other locations such as the UK and Germany.

We tried to connect to Amazon Prime Video and has no success in any of the locations we chose. Then, we tried to access the BBC iPlayer website in the UK but were blocked. Unfortunately, TigerVPN is not the best option for accessing streaming services. If you want to unblock many streaming sites online, then try out NordVPN since this provider can bypass even the strongest of VPN firewalls.

Is TigerVPN Good for Torrenting?

While TigerVPN isn’t the best option for streaming, it is a good VPN for torrenting. The provider supports P2P networking on all of its servers. Moreover, it offers unlimited data, with no download limits. This ensures that you can torrent as much as you want without having to stick to a data plan.

Since torrenting is supported on all servers, customers don’t need to click on specific torrenting servers when connecting to the VPN. TigerVPN provides secure encryption, so your internet navigation is always protected and hidden from prying eyes.

Does TigerVPN Offer Customer Support?

At VPNSurfers, we value customer service and account support because it can often indicate how much a VPN provider cares about its users and their experience with the VPN. TigerVPN disappointed us slightly with its customer support since it is quite limited.

Customers can contact the customer support team via the customer service email [email protected] Alternatively, they can get in touch with the team via social media. Unfortunately, there is no live chat service on the website. This is a shame since it is a great way for users to receive priority support and instant solutions to their problems.

There are several guides on the TigerVPN website, which are designed to answer customer questions. However, we had difficulty accessing this section. While the website is well-designed, its functionality is basic. We made several attempts to access the help page and were left waiting for long periods of time for the page to load. Many times, we were unable to access the guides and other support information. If a user has an issue they wanted to resolve immediately, it seems as though they would be waiting a while.

Overall, we don’t highly rate TigerVPN’s customer support. While there is an email address that subscribers can write to and receive a timely response, the website’s support area is inaccessible, which prevents customers from solving problems for themselves.

Where are the TigerVPN Headquarters?

TigerVPN is a Slovakian-based VPN service. While Slovakia is not a part of the 5/9/14 Eyes alliance, Slovakia authorizes the processing of individual’s data without the need for their consent, and the country mostly follows EU data legislation. If TigerVPN were ordered to hand over data from its servers to the Slovakian government, it would have to do so.

For the reason above, it’s good that TigerVPN has a zero-logs policy. If the provider received a subpoena and were forced to hand over data to the government, it wouldn’t have any browsing activity stored on its servers that could be linked back to users.

Is TigerVPN Worth it?

If you want a basic VPN that has apps for Windows, Mac, and Android, then TigerVPN is a good choice. It provides good protection and will give you extra privacy online. However, it falls short of offering advanced features that may be appealing to customers. If you’re looking for a way to access more restricted content online, then we don’t recommend using Tiger. It has difficulties unblocking streaming sites and its server network is a lot smaller than some of its main competitors.

Author Madeleine Hodson

I’m Madeleine and I'm a writer that specializes in cybersecurity, tech products, and all things related to the internet. I have a keen interest in VPNs and believe that everyone deserves internet freedom and security. I wri...
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