HideMyAss! (HMA) VPN Review

Our rating
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85%
Features Read more toggle icon
85%
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HMA (HideMyAss!) has been offering VPN services to users since 2005. The provider has a decent-sized server network, with 1100+ servers in 290+ locations. These locations are spread around over 210 countries, up from 190 countries, and users get access to more than 5000 IP addresses.

HMA's impressive server network is made up of many virtual servers, which may be offputting for some users, but is actually a good thing. It enables HMA to offer users services in "dangerous" locations such as Iran and enables the network to grow its network more quickly.

When it comes to users' online privacy, HMA takes no shortcuts. Aside from using military-grade encryption and strong protocols to secure your connection, the provider has a zero-logs policy that has been independently audited.

With three subscription plans on offer and dedicated apps for the most popular operating systems, HMA offers users many choices when it comes to using the VPN. While there is no monthly plan, the long-term plans are well-priced, making this VPN good value for money.

  • pro icon Large server network
  • pro icon 7 day free trial
  • pro icon 165 streaming servers
  • con icon Based in Five Eyes country
  • con icon No phone support
  • con icon Prices change frequently
Price Starting At: 2.99 $ / monthly 59.88 $ / annually
For New Users: 7 days free trial + 30-day money-back guarantee
Number of servers: 1100+
General information
Max Speed: 700 Mbps
Type of IP offered: Dynamic
Simultaneous connections / Users: 5
Number of Netflix Libraries: 12
Information sharing: 5 Eyes Member
OS support: Android, Android TV, Apple TV, ChromeOS, iOS, Linux, macOS, PlayStation 3, PlayStation 4, PlayStation 5, Windows, Xbox 360, Xbox One
Router support: Asus, DD-WRT, Linksys, Netgear, Tomato
VPN Promotion: Get VPN from HideMyAss! (HMA) VPN for 2.99$ per month
Capabilities
Unlimited Bandwidthcross iconKill Switchcross iconSplit Tunnelingcross iconZero Data Loggingcross iconFree Version / Trialcross iconMobile Appcross iconBrowser Extentioncross iconNetflix Approvedcross iconFirestick Compatiblecross icon
Payment options
  • Alipay
  • American Express
  • Apple Pay
  • Boleto
  • Danske Bank
  • Discover
  • GiroPay
  • Google Pay
  • iDeal
  • Mastercard
  • Mastercard Debit
  • Nordea
  • Paypal
  • Poli
  • QIWI
  • Sofort
  • UnionPay
  • Visa
  • Visa Debit
  • Visa Electron
Geolocations available
  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos [Keeling] Islands
  • Colombia
  • Comoros
  • Congo [DRC]
  • Congo [Republic]
  • Cook Islands
  • Costa Rica
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands [Islas Malvinas]
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia [FYROM]
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Mauritania
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar [Burma]
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North Korea
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territories
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn Islands
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Saudi Arabia
  • Senegal
  • Serbia
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Sweden
  • Switzerland
  • Syria
  • São Tomé and Príncipe
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Venezuela
  • Vietnam
  • Yemen
  • Zambia
  • Zimbabwe

HideMyAss! (HMA) VPN Security

85%

When it comes to security, HideMyAss! seriously impresses. To compete with big named brands such as NordVPN and ExpressVPN, HMA has upped its privacy and security game in the past few years. The provider now offers 256-bit AES encryption on all of its apps and uses 4096-bit RSA keys for handshake methods.

Users get a choice of VPN protocols with HMA. While OpenVPN over UDP or TCP is the default for Windows and Android users, iOS and macOS users get IKEv2/IPSec. However, HMA also supports L2TP/IPSec, and PPTP should users want to use these protocols instead.

A good indication of a VPN's commitment to customers' online privacy is whether they have a zero-log policy or not. Although HMA has a very long privacy policy, it is extremely clear. It guarantees users that HMA will never log its users' real IP address, DNS queries, activity, data transferred during sessions, or connection timestamps.

Of course, we can't just take a provider's word for it when it claims to have a no-logging policy. Fortunately, HMA has had its no-log policy audited by an independent third party. Versprite has checked the zero-logging claims and given HMA a fantastic rating, "low-risk user privacy impact." Given the results, we're confident in HMA's claims that it doesn't store or share user data.

HideMyAss! has several other great security features to keep users private while they are surfing the web. Firstly, it offers IPv4, IPv6, and DNS leak protection, ensuring that your real IP address and location are never revealed. The provider also owns its own DNS servers to handle DNS requests.

As well as the above, HMA has an automatic kill switch available on its macOS, Windows, and Android apps. Unfortunately, the iOS app doesn't include this security feature. The kill switch isn't enabled upon download, and users need to activate it to cut off their internet connection should their VPN server or connection ever go down.

We really like HMA's smart kill switch. This feature automatically launches the VPN when you are using the internet. For example, if you start browsing the web or using apps without VPN protection, the VPN will automatically kick in by activating this feature.

Some improvements could be made to HMA and its security offerings. For example, there is no built-in ad-blocking feature to protect users from malware, trackers, adware, and phishing. Several VPN providers have started to add this to their roster of security features, as it gives customers an extra layer of protection online.

The bottom line is that HideMyAss! is a very secure VPN. Whether you're connecting to your home or a public wifi network, you'll enjoy advanced encryption that will hide your browsing data from your Internet Service Provider (ISP), government agencies, and hackers.

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HideMyAss! (HMA) VPN Features

85%

VPN providers constantly improve the features they offer to users, and HideMyAss! is no different. During our research of the provider, we were impressed by the number of fantastic features users have access to.

Firstly, the Lightning Connect feature is great. This is available on all HMA apps, and it enables users to connect to the fastest and closest server with just one click. By tapping the Lightning Connect button, HMA will connect you to the best server, saving you a lot of decision-making time.

Another excellent feature is the IP shuffle. This innovative tool allows you to change your IP as much as you want to stop internet surveillance and help you prevent website owners, marketers, and trackers from following your online activity, for example, seeing any repeat visits you make to sites. With IP shuffle, you can dictate how many times a day you want to change your IP address and configure the settings to change your IP every hour or every six hours. This automatic IP switching is a great feature and not something that a lot of VPNs offer.

You may wonder, is my browsing activity secure while I'm using the IP shuffle feature and switching between servers? The answer is yes, thanks to HMA's IP and DNS leak protection and its functional kill switch.

There are no data limits with HMA, making it the perfect VPN for streaming. Unless you're still living in the stone age, you'll be accessing streaming sites daily and possibly looking for ways to bypass streaming service firewalls in foreign countries. HMA has over 160 streaming servers in its network, ensuring that you can enjoy more TV shows and films online than ever before.

Not only is HMA great for accessing streaming services like Netflix and BBC iPlayer, but it also has a roster of P2P optimized servers. You can torrent safely with HMA, given that the provider has first-rate security to protect your privacy while file sharing and downloading.

Fast speeds are necessary for torrenting and streaming, and HMA doesn't disappoint in this area either. We ran several speed tests during our research and enjoyed stable connection speeds, especially on US, UK, and Australian servers. HideMyAss! also offers a speed test for users to help them check their speed while using an HMA server.

For ease of use, you can configure the settings to enable you to automatically connect to the VPN upon launch, which is great for forgetful users who may not always remember to start the VPN. Split tunneling is also available. Although not essential, split tunneling allows you to decide which apps and websites you wish to bypass the VPN server and go through your regular internet connection.

There are a couple of other aspects of HMA that are worth mentioning, although they aren't integral VPN features. Firstly, HMA allows users to enjoy a free VPN proxy tool on its website. While a VPN proxy doesn't give you all the same features as a VPN, it is a good way to test how HMA works and see if you want to employ the VPN's services for a longer amount of time.

HMA is ultra user-friendly and provides customers with a clear and simple user-interface on its apps. We really like the HideMyAss! mascot, which is a donkey named Jack. HMA's approach to design is similar to TunnelBear's, and we appreciate kitschy and fun graphics that contribute to an overall more interesting and fun user experience.

With a good-sized network of servers and many great server locations across the globe, HMA enables users to access restricted content around the world. We found that HMA provides a super reliable VPN service to customers, and the incredible features on offer, including 5 simultaneous connections and many compatible apps, make it well worth purchasing.

HMA user

Summary

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Is HMA VPN Really No-Logs?

If you are looking for a VPN provider, you need to find one that doesn’t store, shall, or sell your data. Many VPNs call themselves ‘no-logs’ but actually store more data than you may think. Luckily for HMA customers, HideMyAss! is a 100% certified no-log provider.

HMA doesn’t collect any data that could link you to using the app, including browsing activity or your real IP address. However, that doesn’t mean that HMA doesn’t log some information. We scoured through HMA’s long privacy policy to find what it does store on users and discovered that HMA collects the following information:

This data is collected and stored for 35 days before being deleted. HMA states that it stores this information to analyze its servers’ activity and capacity but doesn’t do anything more with it. Since HideMyAss! has had its privacy policy audited and verified by a third-party, we believe that there is nothing untoward going on with the information the provider collects.

Where is HMA VPN Based?

HideMyAss! is a UK-based VPN, which isn’t great news for customers. For one thing, the UK is well known for its surveillance of citizens. Plus, the UK is a founding member of the Five Eyes security alliance, which means it shares citizen information with other Five Eyes members.

Even though HMA is based in a country that isn’t so privacy-friendly, HMA itself doesn’t log data. Therefore, if the UK government were to request data from HMA’s servers, there would be nothing for HMA to hand over. For this reason, we wouldn’t worry too much about the location of HMA’s headquarters.

Is HMA VPN Free?

We all love a free product. However, in some cases, ‘free’ doesn’t always equal quality. When you’re browsing VPNs, you may be taken in by the fact that some are free, but these services will more often than not abuse your data and have less than effective security features.

HMA is not one such free service. However, there is a way to test out the VPN without paying anything. HMA has a 7-day free trial. To enjoy this, you have to sign up with credit card details. If you don’t cancel your plan before the end of the 7 days is up, you’ll be billed automatically at the end of the trial.

Other providers like NordVPN have pulled free trials from their services, so it works in HMA’s favor to allow customers to try the VPN for nothing on its free trial.

How Much is HMA?

Before we dive into the different subscription plans on offer with HMA, it’s worth noting that there is no VPN monthly plan with HMA for customers in the United States and the United Kingdom.

Why these two countries don’t offer a monthly plan is unknown, and frankly, a little disappointing. Monthly plans are great for users who are still unsure about a VPN’s services and don’t want to sign up for something long term, so it would be great to see HideMyAss! add a monthly subscription in the future.

If you want to purchase an HMA subscription, then you have three options:

The 3-year plan works out to cost the same as some other provider’s 1-year plans, for example, ExpressVPN. Compared to other providers, HMA is cheap. Given that it offers a decent server network with 290 locations across the world, it’s great value for money. Each plan comes with 5 simultaneous connections and apps for a large number of devices.

It’s also worth mentioning that there is a generous student discount on all HideMyAss! plans, making this a great choice if you’re currently studying.

Does HMA Have a Family Plan?

If you want to give your entire family VPN protection, you can do so with HMA. The provider offers a family plan service that comes with 10 simultaneous connections. With VPN, you can download the app onto a large number of devices, so long as you only use the service on 10 at any one time. There are three family plan options:

Does HMA Have a 30-day Money-Back Guarantee?

Like most other VPNs, HMA offers an industry-standard 30-day money-back guarantee. While a 30-day refund policy is great, some providers like CyberGhost have even started to offer a 45-day money-back guarantee to entice users to try out their services.

However, there is a catch to HMA’s 30-day money-back guarantee. Upon checking the terms of service small print, we noticed that the refund is only valid if you use less than 10GB of data during the 30 days and make fewer than 100 connections. It would be great if HMA could make these points more obvious to users before they sign up.

There is one great thing about HMA’s refund policy. Most VPN services only permit customers to take advantage of the refund policy once, but if you decide to try out HMA’s service again after six months, you’ll be able to take advantage of the 30-day money-back guarantee again.

How Do I Pay for HMA VPN?

HMA VPN accepts various payment methods for its VPN. The provider accepts all popular credit cards, including Visa and MasterCard. Aside from credit cards, users can employ other payment methods such as PayPal, AliPay, Google Play, and Apple Play.

It’s worth noting that cryptocurrencies are not currently one of the payment methods accepted by HMA, so if you want to pay anonymously with Bitcoin, you’ll have to find another provider. Luckily, many providers do accept Bitcoin payments.

What Devices Can I Use HMA on?

Users can enjoy the VPN on 5 devices simultaneously. HMA has a VPN app for many different operating systems but can be configured via your router for use on other systems.

HMA has desktop clients for Windows, Mac, and Linux and mobile apps for Android and iOS. Aside from the iOS mobile app, all of its apps come with features like the kill switch. You can use the Android HMA app on your Android TV by simply downloading it from the Google Play store.

If you want to use the VPN solely in your browsers, you can since HideMyAss! has browser extensions for Chrome and Firefox. The browser extensions are straightforward to use and can also act as split tunneling since you’ll only encrypt the data in your browser.

If you want to circumvent the 5 device connection limit and gives all devices on your network simultaneous protection, then you can configure the VPN to your router. If you follow the correct guide, router setup will be simple. By configuring HMA to your router, you can connect the VPN to your Apple TV and use it on your PlayStation and Xbox gaming consoles.

Is HMA VPN Easy to Use?

Accessibility is one of the most important aspects of a VPN service. If you can’t easily navigate the VPN and make the most out of its features, then what’s the point in having it?

HMA provides seamless ease of use to its customers. From creating an account and installing the VPN app on your device of choice to customizing the settings based on your preferences, HMA is simple to use.

Upon installing the app, you’ll have access to server locations around the world. You can choose from a list of server locations or narrow down your choices by selecting those optimized for streaming or torrenting. The lighting connect feature on the apps makes it easy to connect to a server, removing the difficulty of choosing a server. Simple tap ‘lightning connect,’ and HMA will do the rest for you.

On the settings area, users can activate certain features such as the kill switch or change protocols. You can also configure the IP shuffle feature to make sure you are surfing the web on different IP addresses.

To help novices understand the app, there is also a simple tutorial on using the app when you first download and install HMA. HMA’s apps’ effectiveness makes it easier for users to have a good experience when using the software.

Is HMA VPN Fast?

Fast servers are essential for VPNs, and providers put a lot of time and money into developing their VPN technologies so that consumers can enjoy fast network speeds. HMA offers users access to its 20Gbps proxy servers and unlimited bandwidth and its large HMA server network that consists of servers in over 290 locations.

We ran a speed test to check how fast HMA really is. Our base download speed was good, at 31Mbps. We connected to a server in the US, and this barely changed to 30Mbps. When we accessed a server in the UK, it dipped slightly but only to 28Mbps.

HMA offers users a free speed test so that they can check how fast the VPN is. We think this is reassuring since it enables users to choose fast servers. Although HMA is no rival to titans like ExpressVPN, it still provides a decent speed.

Does HMA work with Netflix?

HMA boats on its website that it offers 165 optimized streaming servers. That is a large number, so we put the provider to the test to see if it is true.

We first got access to US Netflix, which is a good indication of a VPN’s ability to bypass firewalls. We then tested streaming services in several other server locations and were able to watch BBC iPlayer in the UK, Amazon Prime Video in the US, Hulu in the US, and Netflix in Japan. Speeds were good, and we enjoyed buffer-free video and HD quality across all platforms.

The only streaming service we were unable to access was Disney+. However, that isn’t to say HMA won’t ever provide access to this site since VPNs are constantly improving their technologies to get past firewalls.

Since you can use HMA on your Apple TV and Android TV, you can enjoy more TV shows and films in your home than ever before.

Does HMA Support P2P Networking?

If you like torrenting, then you’re in luck. HMA supports P2P networking on its servers. Not only can users torrent, but they have access to many different IP addresses and have fantastic security features like a kill switch to protect their connection and their real IP from being leaked.

Does HMA Have Good Customer Service?

If you require HMA VPN help, you can access the 24/7 customer support on HMA’s website. Whether you have questions relating to the shuffling of IP addresses, or specific questions about split tunneling and websites, you’ll be able to find your answer.

Firstly, there is a 24/7 live chat where users can chat with a customer representative. You can also submit a ticket request, but you’ll need to put in your email address to do so.

If you are having trouble with servers or setting up the VPN on Android, iOS, or Linux, you can access the HMA support. Here you’ll find FAQs, a knowledge base with installation guides for Android, iOS, and Linux, and a community page where customers share problems and solutions.

Does HMA Have a Business VPN?

For business solutions, you can enjoy one of HMA’s four business plans. Each version gives you more simultaneous connections depending on your business size, and business customers get access to all HMA’s servers.

The plans are scaleable, so if your business grows, you can easily add more connections. It’s great to see that HMA has a corporate VPN since more providers are adding this option for users.

Is HMA VPN Good?

So, overall is HMA a good choice for you? It offers many servers in countries and has some great features such as the smart kill switch and IP shuffle. Plus, we trust that the provider is really zero-logs since it has had its policy audited. Moreover, HMA is priced well and is good value for money.

Author Madeleine Hodson

I’m Madeleine and I'm a writer that specializes in cybersecurity, tech products, and all things related to the internet. I have a keen interest in VPNs and believe that everyone deserves internet freedom and security. I wri...
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